Communications That Capture and Engage
Never miss an opportunity to connect with your members when it matters most. Our customizable, fully-built communications deliver relevant, real-time messaging at every point in your members' shopping journey.
We handle all stages of development and deployment of custom-coded emails, which are created in your brand's design and fully optimized across all devices.
SMS
Instantly enable offer activations and provide members with promotion announcements and reminders.
Push Notifications
Location-based pushes alert members to available offers nearby, and remind members to link or re-link offers.
Communication Strategies That Drive Shopping
Build trust and confidence in your Shop & Earn program by delivering timely, relevant communications and merchant offers that map to each member's individual lifecyle. Our member messaging:
1
Welcomes new members with valuable program information
2
Provides merchant discovery and cross shopping opportunities
3
Confirms rewards in real time
4
Re-engages lapsed and non-shoppers
5
Summarizes account activity
6
Delights and retains best customers
How We Do It
Data Analytics and Architecture
Our data strategies and architecture enable us to send personalized and relevant omni-channel offers. We use both qualitative and quantitative data sources to help us power member communications and experiences such as:
- Enhanced automated customer journeys
- Predictive segmentation
- CAN-SPAM compliance
Performance Measurement
We regularly share reports of member insights and feedback, revenue, and A/B testing. We also measure performance through industry-leading deliverability metrics and campaign benchmarking.